HRDQ-U In Review

Episode 66: Show Biz Basics: Learnertainment Infused, Disney-Inspired Techniques for Engaging Trainees

In this episode, host Sarah sits down with Lenn Millbower to explore the power of learnertainment and Disney-inspired training techniques. With 25 years at Walt Disney World and a background in entertainment, Lenn shares how engaging the limbic system can make training more memorable and effective.
From sound oversight to creating harmonious learning environments, Lenn reveals practical tips trainers can use—no comedy skills required! Discover how props, music, and sensory details can transform training without overshadowing learning objectives.
📌 Key Takeaways:✔️ Why entertainment enhances memory retention✔️ Disney’s secrets to immersive learning environments✔️ Simple ways to keep learners engaged
Chapters
00:00:01 – Introduction and BackgroundSarah introduced the HRDQU In-Review Podcast and welcomed Lenn Millbower to discuss Showbiz Basics and Disney-inspired training techniques. Lenn shared his journey from childhood entertainer to Disney trainer.
00:02:45 – The Connection Between Entertainment and LearningLenn explained how his experience as a band performer influenced his training approach, highlighting how he learned to manipulate crowd energy through music selection.
00:04:12 – Common Training Mistakes and SolutionsLenn addressed the issue of "icebreaker phobia" and explained how activities should flow naturally within training sessions instead of feeling forced.
00:05:44 – The Power of LearnertainmentLenn discussed the importance of the limbic system in learning and shared how even firefighters engaged positively with creative activities when presented correctly.
00:13:00 – Disney-Inspired Training TechniquesLenn detailed Disney’s approach to creating harmonious environments and how these principles can be applied to training spaces, from sensory elements to room setup.
00:17:59 – Practical Implementation TipsLenn shared practical strategies to make training more engaging, including how to use props effectively and balance entertainment with learning objectives.
Tune in for practical leadership insights and strategies to stay flexible and effective in today’s evolving workplace!
Resources & Links:Watch the webinar: Show Biz Basics: Learnertainment Infused, Disney-Inspired Techniques for Engaging Trainees
More from Lenn: Bundle Discounts on Lenn’s Most Popular Books and Resources
 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!

Episode 65: Grow with Love: Unleash Passion for Sustainable Business Growth

In this episode of the HRDQ In-Review Podcast, host Sarah welcomes Steve Farber, a leadership expert with 35 years of experience, to discuss key takeaways from his recent webinar, Grow with Love: Unleash Passion for Sustainable Business Growth.
Steve explores the human side of leadership, emphasizing that passion—what he calls love in business—is essential for long-term success. He shares insights on AI’s role in L&D, the return of in-person learning, and the importance of authentic leadership in fostering engagement.
Listeners will hear real-world leadership examples, including an executive’s profound act of emotional intelligence, and gain actionable strategies to build a passionate, sustainable workplace culture.
Chapters
⏱ 00:00:01 – Introduction and BackgroundSarah introduces the HRDQ podcast and welcomes Steve Farber, who shares his 35-year journey in leadership development across various industries.
⏱ 00:02:05 – Current L&D TrendsSteve discusses two major trends: the rise of AI and the return to in-person learning in the post-COVID era, emphasizing the continued importance of human connection.
⏱ 00:06:08 – Passion and Love in BusinessSteve explains how passion, synonymous with love in business, is crucial for creating competitive advantage and sustainable growth through customer and employee experience.
⏱ 00:13:00 – Leadership and Emotional IntelligenceSteve shares a touching story about an executive's demonstration of emotional intelligence by flying to Sydney to be with a dying employee, illustrating the impact of authentic leadership.
⏱ 00:19:49 – Creating Sustainable CultureSteve discusses how to create a culture that prevents burnout by focusing on hiring people with aligned values and creating an environment that fosters genuine enthusiasm.
Action Items
✅ 00:11:48 – Conduct a 'story inventory' of team members to better understand their  backgrounds and motivations.✅ 00:16:53 – Implement daily reflection by asking, “Why do I love this work?” to maintain passion and purpose.✅ 00:19:49 – Apply the 'love filter' to all aspects of business operations, from hiring to systems and procedures.✅ 00:21:58 – Create a work environment that employees look forward to, considering both physical and cultural aspects.✅ 00:22:03 – Download a free copy of Steve’s audiobook The Radical Leap at radicalleap.org.
🎧 Tune in now to learn how love and leadership can transform your business!
Resources & Links:Watch the webinar: Grow with Love: Unleash Passion for Sustainable Business Growth
Sponsor highlight: The Extreme Leadership Institute helps organizations realize their potential by using radical culture transformation tactics rooted in passion, support, and most importantly – love. We help bright professionals grow into more productive, enthusiastic, and insightful leaders. The result? Increased engagement that transforms company cultures and supercharges profitability. Learn more at extremeleadership.com
 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!

Episode 64: The Flexible Leader’s Playbook: Leading Effectively Now with Kevin Eikenberry

In this episode, Sarah, Learning Events Manager at HRDQ, sits down with leadership expert Kevin Eikenberry to discuss key insights from the upcoming webinar, The Flexible Leader’s Playbook: Leading Effectively Now.
With over 30 years of experience working with leaders in 50+ countries, Kevin shares his perspective on AI’s impact on leadership, highlighting two extreme mindsets—those who see AI as revolutionary versus those who resist change—and advocates for a balanced approach.
He also introduces the Flexible Leadership Framework, emphasizing three core elements: intention, context, and flexors. Kevin explains why many leaders operate on autopilot and how developing a conscious leadership playbook can enhance adaptability in today’s fast-changing world.
Lastly, he identifies a critical gap in leadership development—while training often focuses on skills, mindset and habit formation are frequently overlooked. He explains why sustainable leadership growth requires all three.
Episode Highlights:
📌 [00:00:01] Kevin Eikenberry’s leadership background📌 [00:02:12] AI in L&D—navigating the extremes📌 [00:06:23] Why leadership playbooks need an update📌 [00:12:10] The three pillars of Flexible Leadership📌 [00:15:04] Bridging the leadership development gap
Tune in for practical leadership insights and strategies to stay flexible and effective in today’s evolving workplace!
Resources & Links:Watch the webinar: The Flexible Leader’s Playbook: Leading Effectively Now with Kevin Eikenberry
Pre-Order Kevin’s New Book! Flexible Leadership: Navigate Uncertainty and Lead with Confidence – Available March 25, 2025! Become a more flexible leader with a revolutionary approach to applying leadership skills—while staying true to your principles and values. Pre-order now!
 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Breakthrough Learning: Elevate your team's potential with Breakthrough Learning! Experience transformative thinking through their award-winning products like Friday Night at the ER® and Cauzality®. As the official US store for Metalog® Training Tools, they bring Europe’s top team development resources to you. With 30+ years of excellence, their tools have empowered organizations globally. Mention HRDQ-U for exclusive access to a complimentary seat in our Remote Facilitator Training (a $525 value) with any purchase before April 1, 2024. Unlock success – contact Breakthrough Learning today!
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!
Unlimited Worth: Elevate your leadership with our Transformative Training! Join a free 28-minute call with Mike to explore how this program can boost your success. Dive into a limited-space, three-hour workshop covering keynotes, leadership tools, and psychology. Benefit from a private follow-up session and a group accountability session to solidify your journey. Book before December 22nd for the special 2023 year-end rate! Register here.
MakingStories.net: Stories connect people in unique ways, fostering understanding and unity. Our stories weave a tapestry of meaning, uniting diverse experiences. Join our storytelling community, where we inspire learning. Use code HRDQPro for a 10% discount on storytelling products and workshops at makingstories.net and gravitastransform.com
Common Sense Enterprises, Inc: The workforce is evolving rapidly. Stay ahead with insights from 3000+ leaders in 500 organizations over 30 years. Explore strategies for recruitment, productivity, and critical thinking in our seminars and courses. For HRDQU listeners, the Beating Burnout self-paced course, a $297 value, now available for just $97 with code HRDQU. Register here.
Carrington Consortium LLC: From This to That. Transform Your Culture and Improve Employee Engagement Webinar. This exclusive, paid online event is designed for human resources professionals and business leaders who want to create thriving workplace cultures that promote retention, productivity, and collaboration. Participants will learn practical strategies and proven techniques to transform the workplace into an environment where employees thrive, and diversity is embraced. Two-hours. Register today. Space is limited. Save 10% when you register for this event here.
Strategies by Design: Register for the upcoming Strategies by Design workshop, Unleashing the Power of ChatGPT and discover how you can use ChatGPT to your advantage. Elevate your leadership game by harnessing the power of generative Artificial Intelligence. Learn how to leverage 32 ChatGPT capabilities and 7 cutting–edge AI tools to elevate workplace performance and inspire your teams. Take advantage of this opportunity to revolutionize your approach to leadership with AI! Receive 10% off the Unleash the Power of ChatGPT Workshop when you register here.
Expressing Your Authentic Self: Ready to boost your self-confidence? Join our life-changing 6-week program, "Step Into The Confident You," curated by Steve and Serena. Embrace your true potential and unlock newfound confidence. As a special thank-you to our webinar participants, we're offering an exclusive 10% discount on the program. Don't miss this chance to embark on your empowerment journey with us! Simply mention "TRANSFORM" during your consultation to claim this offer and step into a more confident version of yourself today! Learn more here.

Episode 63: Say the Right Words to Diffuse Tension and Foster Collaboration with David Dye and Karin Hurt

In this episode, host Sarah sits down with David Dye and Karin Hurt, co-founders of Let's Grow Leaders, to discuss their webinar Say the Right Words to Diffuse Tension and Foster Collaboration. They dive into insights from their latest book, Powerful Phrases for Dealing with Workplace Conflict, sharing practical strategies to navigate workplace tensions.
David and Karin explore the shift to hybrid learning models post-pandemic, the evolving role of AI in L&D, and the human elements that remain essential in leadership development. They introduce the Synergy Stack, a team collaboration framework built on four key dimensions: connection, clarity, curiosity, and commitment.
The conversation is packed with actionable advice, including practical phrases for de-escalating conflict, real-world success stories, and tips for fostering a workplace culture of open communication. Tune in to discover how the right words can transform workplace relationships and collaboration!
Chapters:⏱️ 00:00 - Introduction to David Dye & Karin Hurt⏱️ 01:49 - Trends in Learning & Development⏱️ 03:46 - The Synergy Stack Collaboration System⏱️ 05:28 - Powerful Phrases for Conflict Resolution⏱️ 07:29 - Key Takeaways & Practical Insights⏱️ 16:24 - Creating a Culture of Open Communication
🎧 Listen now and start using powerful phrases to navigate workplace conflict with confidence!
Resources & Links:Watch the webinar: Say the Right Words to Defuse Tension and Foster Collaboration
Episode Sponsor: At Let’s Grow Leaders, we’re known for practical leadership development that sticks. We help leaders get breakthrough results, without losing their humanity through our leadership development programs and keynotes – and our new SynergyStack™ Team Development System. Learn more at letsgrowleaders.com
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Breakthrough Learning: Elevate your team's potential with Breakthrough Learning! Experience transformative thinking through their award-winning products like Friday Night at the ER® and Cauzality®. As the official US store for Metalog® Training Tools, they bring Europe’s top team development resources to you. With 30+ years of excellence, their tools have empowered organizations globally. Mention HRDQ-U for exclusive access to a complimentary seat in our Remote Facilitator Training (a $525 value) with any purchase before April 1, 2024. Unlock success – contact Breakthrough Learning today!
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!
Unlimited Worth: Elevate your leadership with our Transformative Training! Join a free 28-minute call with Mike to explore how this program can boost your success. Dive into a limited-space, three-hour workshop covering keynotes, leadership tools, and psychology. Benefit from a private follow-up session and a group accountability session to solidify your journey. Book before December 22nd for the special 2023 year-end rate! Register here.
MakingStories.net: Stories connect people in unique ways, fostering understanding and unity. Our stories weave a tapestry of meaning, uniting diverse experiences. Join our storytelling community, where we inspire learning. Use code HRDQPro for a 10% discount on storytelling products and workshops at makingstories.net and gravitastransform.com
Common Sense Enterprises, Inc: The workforce is evolving rapidly. Stay ahead with insights from 3000+ leaders in 500 organizations over 30 years. Explore strategies for recruitment, productivity, and critical thinking in our seminars and courses. For HRDQU listeners, the Beating Burnout self-paced course, a $297 value, now available for just $97 with code HRDQU. Register here.
Carrington Consortium LLC: From This to That. Transform Your Culture and Improve Employee Engagement Webinar. This exclusive, paid online event is designed for human resources professionals and business leaders who want to create thriving workplace cultures that promote retention, productivity, and collaboration. Participants will learn practical strategies and proven techniques to transform the workplace into an environment where employees thrive, and diversity is embraced. Two-hours. Register today. Space is limited. Save 10% when you register for this event here.
Strategies by Design: Register for the upcoming Strategies by Design workshop, Unleashing the Power of ChatGPT and discover how you can use ChatGPT to your advantage. Elevate your leadership game by harnessing the power of generative Artificial Intelligence. Learn how to leverage 32 ChatGPT capabilities and 7 cutting–edge AI tools to elevate workplace performance and inspire your teams. Take advantage of this opportunity to revolutionize your approach to leadership with AI! Receive 10% off the Unleash the Power of ChatGPT Workshop when you register here.
Expressing Your Authentic Self: Ready to boost your self-confidence? Join our life-changing 6-week program, "Step Into The Confident You," curated by Steve and Serena. Embrace your true potential and unlock newfound confidence. As a special thank-you to our webinar participants, we're offering an exclusive 10% discount on the program. Don't miss this chance to embark on your empowerment journey with us! Simply mention "TRANSFORM" during your consultation to claim this offer and step into a more confident version of yourself today! Learn more here.

Episode 62: Measurement Simplified: The Key L&D Program and Department Measures with Dave Vance

Today, I’m joined by Dave Vance to explore the key takeaways from our recent webinar, Measurement Simplified: The Key L&D Program and Department Measures (watch the webinar here).
If you’re an L&D professional looking to simplify measurement, track the right metrics, and maximize the impact of your training programs, this episode is packed with valuable insights!
In this episode, we discuss:
✅ Current trends in L&D measurement – what’s changing in the space?✅ Biggest misconceptions about evaluating training effectiveness✅ Key takeaways from the webinar and how to apply them to your own L&D strategy✅ How to track the right metrics without getting overwhelmed by data✅ Common mistakes organizations make when measuring L&D success (and how to avoid them)✅ Balancing qualitative feedback with quantitative data for a complete picture✅ One simple change you can make today to improve your L&D measurement strategy
Resources & Links:Watch the webinar: Measurement Simplified: The Key L&D Program and Department MeasuresWorkshop: Get 10% off Measurement Simplified: Creating an Action Plan for L&D Success with code HRDQU10
Check out the blog: How to Simplify L&D Measurement with TDRP
 
 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Breakthrough Learning: Elevate your team's potential with Breakthrough Learning! Experience transformative thinking through their award-winning products like Friday Night at the ER® and Cauzality®. As the official US store for Metalog® Training Tools, they bring Europe’s top team development resources to you. With 30+ years of excellence, their tools have empowered organizations globally. Mention HRDQ-U for exclusive access to a complimentary seat in our Remote Facilitator Training (a $525 value) with any purchase before April 1, 2024. Unlock success – contact Breakthrough Learning today!
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!
Unlimited Worth: Elevate your leadership with our Transformative Training! Join a free 28-minute call with Mike to explore how this program can boost your success. Dive into a limited-space, three-hour workshop covering keynotes, leadership tools, and psychology. Benefit from a private follow-up session and a group accountability session to solidify your journey. Book before December 22nd for the special 2023 year-end rate! Register here.
MakingStories.net: Stories connect people in unique ways, fostering understanding and unity. Our stories weave a tapestry of meaning, uniting diverse experiences. Join our storytelling community, where we inspire learning. Use code HRDQPro for a 10% discount on storytelling products and workshops at makingstories.net and gravitastransform.com
Common Sense Enterprises, Inc: The workforce is evolving rapidly. Stay ahead with insights from 3000+ leaders in 500 organizations over 30 years. Explore strategies for recruitment, productivity, and critical thinking in our seminars and courses. For HRDQU listeners, the Beating Burnout self-paced course, a $297 value, now available for just $97 with code HRDQU. Register here.
Carrington Consortium LLC: From This to That. Transform Your Culture and Improve Employee Engagement Webinar. This exclusive, paid online event is designed for human resources professionals and business leaders who want to create thriving workplace cultures that promote retention, productivity, and collaboration. Participants will learn practical strategies and proven techniques to transform the workplace into an environment where employees thrive, and diversity is embraced. Two-hours. Register today. Space is limited. Save 10% when you register for this event here.
Strategies by Design: Register for the upcoming Strategies by Design workshop, Unleashing the Power of ChatGPT and discover how you can use ChatGPT to your advantage. Elevate your leadership game by harnessing the power of generative Artificial Intelligence. Learn how to leverage 32 ChatGPT capabilities and 7 cutting–edge AI tools to elevate workplace performance and inspire your teams. Take advantage of this opportunity to revolutionize your approach to leadership with AI! Receive 10% off the Unleash the Power of ChatGPT Workshop when you register here.
Expressing Your Authentic Self: Ready to boost your self-confidence? Join our life-changing 6-week program, "Step Into The Confident You," curated by Steve and Serena. Embrace your true potential and unlock newfound confidence. As a special thank-you to our webinar participants, we're offering an exclusive 10% discount on the program. Don't miss this chance to embark on your empowerment journey with us! Simply mention "TRANSFORM" during your consultation to claim this offer and step into a more confident version of yourself today! Learn more here.

Episode 61: Measurement Matters: Meet Your Team Improvement Goals with the ETI 2.0 with Kevin Coray and Sally Stamp

Today, I’m joined by Kevin Coray and Sally Stamp to dive deeper into our recent webinar, Measurement Matters: Meet Your Team Improvement Goals with the ETI 2.0 (watch the webinar here).
If you’re looking for a way to assess, measure, and enhance your team’s effectiveness, this episode is for you! We’ll break down:
What is the Extraordinary Teams Inventory (ETI) 2.0? A powerful tool designed to evaluate and improve team performance
Key takeaways from the webinar—what attendees learned about measuring team improvement
The Extraordinary Teams Model—what makes teams thrive beyond just productivity
Inside the ETI report—a look at the 10 essential team practices, psychometric sophistication, and diagnostic sensitivity
Who should use the ETI? Real-world examples of organizations benefiting from this tool
How long does it take to implement? Steps from initial team leader discussions to full debriefs
What’s next for ETI? Certification opportunities and how to get involved
Resources & Links:Watch the webinar: Measurement Matters: Meet Your Team Improvement Goals with the ETI 2.0Learn more about the product: Extraordinary Inventory 2.0
Get Certified: ETI Certification
Check out the blog: Elevate Your Team with the ETI: A Team Performance Assessment
 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Breakthrough Learning: Elevate your team's potential with Breakthrough Learning! Experience transformative thinking through their award-winning products like Friday Night at the ER® and Cauzality®. As the official US store for Metalog® Training Tools, they bring Europe’s top team development resources to you. With 30+ years of excellence, their tools have empowered organizations globally. Mention HRDQ-U for exclusive access to a complimentary seat in our Remote Facilitator Training (a $525 value) with any purchase before April 1, 2024. Unlock success – contact Breakthrough Learning today!
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!
Unlimited Worth: Elevate your leadership with our Transformative Training! Join a free 28-minute call with Mike to explore how this program can boost your success. Dive into a limited-space, three-hour workshop covering keynotes, leadership tools, and psychology. Benefit from a private follow-up session and a group accountability session to solidify your journey. Book before December 22nd for the special 2023 year-end rate! Register here.
MakingStories.net: Stories connect people in unique ways, fostering understanding and unity. Our stories weave a tapestry of meaning, uniting diverse experiences. Join our storytelling community, where we inspire learning. Use code HRDQPro for a 10% discount on storytelling products and workshops at makingstories.net and gravitastransform.com
Common Sense Enterprises, Inc: The workforce is evolving rapidly. Stay ahead with insights from 3000+ leaders in 500 organizations over 30 years. Explore strategies for recruitment, productivity, and critical thinking in our seminars and courses. For HRDQU listeners, the Beating Burnout self-paced course, a $297 value, now available for just $97 with code HRDQU. Register here.
Carrington Consortium LLC: From This to That. Transform Your Culture and Improve Employee Engagement Webinar. This exclusive, paid online event is designed for human resources professionals and business leaders who want to create thriving workplace cultures that promote retention, productivity, and collaboration. Participants will learn practical strategies and proven techniques to transform the workplace into an environment where employees thrive, and diversity is embraced. Two-hours. Register today. Space is limited. Save 10% when you register for this event here.
Strategies by Design: Register for the upcoming Strategies by Design workshop, Unleashing the Power of ChatGPT and discover how you can use ChatGPT to your advantage. Elevate your leadership game by harnessing the power of generative Artificial Intelligence. Learn how to leverage 32 ChatGPT capabilities and 7 cutting–edge AI tools to elevate workplace performance and inspire your teams. Take advantage of this opportunity to revolutionize your approach to leadership with AI! Receive 10% off the Unleash the Power of ChatGPT Workshop when you register here.
Expressing Your Authentic Self: Ready to boost your self-confidence? Join our life-changing 6-week program, "Step Into The Confident You," curated by Steve and Serena. Embrace your true potential and unlock newfound confidence. As a special thank-you to our webinar participants, we're offering an exclusive 10% discount on the program. Don't miss this chance to embark on your empowerment journey with us! Simply mention "TRANSFORM" during your consultation to claim this offer and step into a more confident version of yourself today! Learn more here.

Episode 60: Mastering Difficult Behaviors in Hard Conversations with Chris Wong

Difficult conversations are inevitable—but they don’t have to be unproductive. In this episode, we sit down with Chris Wong to explore strategies for managing tough discussions, avoiding common pitfalls, and ensuring your message is heard.
We also dive into highlights from our recent webinar, Mastering Difficult Behaviors in Hard Conversations, where we answered some of the biggest challenges professionals face when navigating conflict.
Tune in to learn:✔️ The first step to handling difficult behaviors with confidence✔️ Common mistakes that make tough conversations worse (and how to avoid them)✔️ How to measure whether your approach was successful✔️ What to do when someone pushes back or gets defensive✔️ The latest insights on workplace communication and leadership
Listen now and take control of your next tough conversation!
Resources & Links:Watch the webinar: Mastering Difficult Behaviors in Hard ConversationsGet Chris’s course: Mastering Difficult Conversions use code HRDQU for 10% off!
 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
 
Episode Sponsors:
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUBOOST10 at checkout for 10% off your first year of your annual membership. That’s Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Breakthrough Learning: Elevate your team's potential with Breakthrough Learning! Experience transformative thinking through their award-winning products like Friday Night at the ER® and Cauzality®. As the official US store for Metalog® Training Tools, they bring Europe’s top team development resources to you. With 30+ years of excellence, their tools have empowered organizations globally. Mention HRDQ-U for exclusive access to a complimentary seat in our Remote Facilitator Training (a $525 value) with any purchase before April 1, 2024. Unlock success – contact Breakthrough Learning today!
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!
Unlimited Worth: Elevate your leadership with our Transformative Training! Join a free 28-minute call with Mike to explore how this program can boost your success. Dive into a limited-space, three-hour workshop covering keynotes, leadership tools, and psychology. Benefit from a private follow-up session and a group accountability session to solidify your journey. Book before December 22nd for the special 2023 year-end rate! Register here.
MakingStories.net: Stories connect people in unique ways, fostering understanding and unity. Our stories weave a tapestry of meaning, uniting diverse experiences. Join our storytelling community, where we inspire learning. Use code HRDQPro for a 10% discount on storytelling products and workshops at makingstories.net and gravitastransform.com
Common Sense Enterprises, Inc: The workforce is evolving rapidly. Stay ahead with insights from 3000+ leaders in 500 organizations over 30 years. Explore strategies for recruitment, productivity, and critical thinking in our seminars and courses. For HRDQU listeners, the Beating Burnout self-paced course, a $297 value, now available for just $97 with code HRDQU. Register here.
Carrington Consortium LLC: From This to That. Transform Your Culture and Improve Employee Engagement Webinar. This exclusive, paid online event is designed for human resources professionals and business leaders who want to create thriving workplace cultures that promote retention, productivity, and collaboration. Participants will learn practical strategies and proven techniques to transform the workplace into an environment where employees thrive, and diversity is embraced. Two-hours. Register today. Space is limited. Save 10% when you register for this event here.
Strategies by Design: Register for the upcoming Strategies by Design workshop, Unleashing the Power of ChatGPT and discover how you can use ChatGPT to your advantage. Elevate your leadership game by harnessing the power of generative Artificial Intelligence. Learn how to leverage 32 ChatGPT capabilities and 7 cutting–edge AI tools to elevate workplace performance and inspire your teams. Take advantage of this opportunity to revolutionize your approach to leadership with AI! Receive 10% off the Unleash the Power of ChatGPT Workshop when you register here.
Expressing Your Authentic Self: Ready to boost your self-confidence? Join our life-changing 6-week program, "Step Into The Confident You," curated by Steve and Serena. Embrace your true potential and unlock newfound confidence. As a special thank-you to our webinar participants, we're offering an exclusive 10% discount on the program. Don't miss this chance to embark on your empowerment journey with us! Simply mention "TRANSFORM" during your consultation to claim this offer and step into a more confident version of yourself today! Learn more here.

Episode 59: Proving the Value of AI: How to Ensure That AI Delivers

We’re back with Dr. Jack Phillips for a follow-up to our recent webinar, Proving the Value of AI: How to Ensure That AI Delivers. In this episode, Jack dives deeper into the insights from the event, sharing what stood out most to him and providing valuable takeaways. He explores the biggest mistakes companies often make when adopting AI, offering practical advice on how to avoid these pitfalls. Jack also addresses why so many organizations are still struggling to measure AI’s true ROI and how they can tackle this challenge more effectively.
In addition to these critical points, we delve into major shifts happening in the Learning & Development (L&D) space, particularly in relation to AI integration. Jack sheds light on some of the most common misconceptions about AI and breaks down the truth behind them. We also discuss the latest trends that all business leaders, tech enthusiasts, and innovators should be keeping a close eye on as AI continues to evolve.
Lastly, Jack gives us an exciting glimpse into what’s next for him and where you can stay up-to-date with his latest work. Whether you’re already immersed in AI or just starting to explore its potential, this episode is packed with valuable insights you won’t want to miss.
Tune in for another enlightening conversation that will help you stay ahead of the curve in the world of AI!
Full show notes: Proving the Value of AI: How to Ensure That AI Delivers 
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!

Episode 58: How to Use PowerPoint to Create Effective Visual Communication

In today’s episode, I’m joined by Richard Goring, an expert in presentation design, to discuss his recent webinar, How to Use PowerPoint to Create Effective Visual Communication. This session is perfect for anyone looking to elevate their presentation game by crafting slides that not only look great but also communicate ideas effectively.
Richard shares the key takeaways from the webinar, starting with how storytelling can transform a presentation from mundane to memorable. He explains how visuals play a vital role in supporting a compelling narrative, helping your audience connect with your message on a deeper level. We also discuss the common mistakes people make when designing slides—such as overloading them with text—and how to avoid these pitfalls.
If you’ve ever wondered how to make your slides stand out, Richard offers actionable tips that you can implement right away to improve the visual impact of your presentations. He also highlights underutilized features in PowerPoint that can save time and create professional-quality visuals, even if you’re not a designer.
Finally, we delve into the "less is more" philosophy, discussing how simplicity in slide design can lead to greater clarity and engagement. Whether you’re an educator, a trainer, or a business professional, this episode is packed with insights to help you communicate your ideas more powerfully through PowerPoint.
Full show notes: How to Use PowerPoint to Create Effective Visual Communication
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!

Episode 57: 10 Natural Forces for Business Success

In this episode, we’re joined by Peter Garber to explore his fascinating career journey and what led him to where he is today. Peter reflects on the most significant changes he’s seen in the L&D space and shares the projects and passions he’s focusing on in retirement. 
We also dive into key insights from our recent webinar, 10 Natural Forces for Business Success. Peter explains the difference between natural forces of change and renewal, expands on his statement that "everything repeats itself in some manner if given enough time," and shares why renewal is sometimes mistaken for a problem to be solved. 
Finally, Peter unpacks the concept of reckless growth and its implications for organizations today. 
Don’t miss this thought-provoking conversation with Peter Garber! 🎙️ 
Full show notes: 10 Natural Forces for Business Success.