Episode 19: From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations

Welcome to this week's episode of the HRDQ-U in Review podcast. I'm your host, Sarah, and today I'm joined by Chris Wong, an executive coach and licensed therapist, who's here to share insights about mastering difficult conversations in the workplace. We'll be diving into our recent webinar, "From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations," which drew an impressive 900 registrants. Chris discusses his background, trends in learning and development shaped by technology, his upcoming projects including a collaborative podcast, and strategies for influential communication. We explore the key takeaways from the webinar, emphasizing emotional management, preparation, strategic conversation setups, and direct responses to challenging behavior. Join us for valuable tips on navigating tough conversations effectively.

 

Watch the related webinar: From Conflict to Connection: Handling Difficult Behaviors in Tough Conversations

 

Become a member at HRDQ-U to access our extensive library of 300+ on-demand webinars and stay up to date on upcoming webinars. Sign up today!

 

Mastering Difficult Conversations Course:

This LeadershipPotential course was specifically designed to help those who have trouble navigating difficult conversations in their personal and/or in their professional life. If you find yourself feeling stuck at important personal or professional milestones—this self-paced online course can help guide you through some of the roadblocks and pitfalls preventing you from mastering your confidence.

 

Get 10% off with code HRDQ