Episode 37: Measuring the Success of Employee Engagement

In this episode, we sit down with Jack J. Phillips, the chairman of ROI Institute, Inc., and a globally recognized expert on accountability, measurement, and evaluation. With a background in HR, training, and development, Jack has consulted for Fortune 500 companies and major global organizations, authored over 75 books, and developed the revolutionary ROI Methodology.

Jack shares insights into the changing landscape of Learning and Development (L&D), highlighting the impact of transformative technology like AI and the importance of upskilling and reskilling employees. He discusses trends such as personalized learning and the adoption of data-driven decision-making in talent analytics.

Excitingly, Jack recently published the 50th book with ATD, "Designing Virtual Learning for Application & Impact," and another new book, "Proving the Value of Leadership Development." These books provide real-world applications of the ROI Methodology for practitioners in the learning and leadership development spaces.

Reflecting on our recent webinar, "Measuring the Success of Employee Engagement," Jack emphasizes the importance of measuring engagement and introduces the ROI Methodology as a global evaluation system. The key takeaway is the monetization of engagement and its alignment with business impact.

As we dive deeper into the content, Jack anticipates and answers key questions related to measuring the impact of engagement programs, utilizing the ROI Methodology to stand out in a competitive environment, managing evaluation with budget constraints, and building a robust evaluation capability.

Join us for an insightful conversation with Jack J. Phillips as we explore the evolving landscape of L&D, the impact of technology, and the strategic approach to measuring the success of employee engagement.

 

Full show notes: Measuring the Success of Employee Engagement

 

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