HRDQ-U In Review

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes speaker and trainer Patti Massullo to explore key insights from her webinar, Time Management Strategies: Run Your Day, Don’t Let It Run You. Drawing from decades of experience and study, Patti breaks down some of the most effective time management strategies that go far beyond the typical "just wake up earlier" advice.
Together, they unpack the Rule of Three, the power of time blocking, and how to identify high-impact tasks that actually move the needle. Patti shares why your energy matters just as much as your schedule, how to manage distractions with intention, and what it really means to set professional boundaries that stick.
Whether you're overwhelmed by your to-do list or just looking to work smarter, this conversation is packed with practical tools to help you stop reacting and start leading your day—with clarity, calm, and confidence.
Chapters
00:02 – Introduction and BackgroundSarah introduces the episode and welcomes Patti Massullo, who shares her background in professional development and time management training.
01:45 – Challenging Traditional Time Management AdvicePatti debunks common myths—like the idea that waking up earlier guarantees productivity—and introduces the Rule of Three for daily focus.
04:22 – Time Blocking and Distraction ManagementTips for implementing time blocking, batching, and the Pomodoro Technique, plus how to capture distractions without losing momentum.
05:43 – Setting Professional BoundariesWhy clear communication around time and availability is essential—and how to do it without guilt.
07:14 – High-Impact vs. Low-Impact TasksUsing tools like the Eisenhower Matrix to distinguish between busy work and what truly matters.
09:31 – Managing Energy and Choosing Tools WiselyPatti talks about working with your energy rhythms and how to avoid shiny object syndrome when choosing productivity tools.
Action Items
00:02:18 – Conduct a time audit to identify patterns and time drains.00:02:44 – Start each day by choosing your top three priorities using the Rule of Three.00:04:56 – Create a “distraction capture list” to maintain focus during time blocks.00:06:09 – Set and clearly communicate availability windows and define what qualifies as an emergency.00:07:26 – Review your tasks at the end of each day to assess impact and alignment with goals.00:09:47 – Track your energy patterns and schedule high-focus work accordingly.00:11:57 – Before trying a new productivity tool, wait 48 hours and assess your true need for it.
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Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. 
HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
 

What does it really take to succeed in leading hybrid teams? In this episode of the HRDQ-U In Review Podcast, host Sarah welcomes leadership expert Wayne Turmel to follow up on his webinar, Hybrid Work Solutions: 5 Leadership Strategies That Deliver. With over 20 years of experience in virtual communication and remote leadership, Wayne uncovers the real strategies behind successful hybrid work solutions – not just policies and platforms.
 
He outlines five key strategies that help organizations adapt with purpose: from rethinking how work is designed to focusing on outcomes rather than activity, and from reimagining office space to building intentional leadership habits. This episode is packed with straightforward, practical insight for leading teams in a hybrid world – whether you're fully remote, fully in-person, or somewhere in between.
Chapters & Time Stamps
00:00 – Introduction00:32 – Wayne’s Background02:00 – 5 Leadership Strategies for Hybrid Work Solutions06:19 – Why Metrics Matter09:41 – What Is Intentional Leadership?12:40 – Building Trust Across Teams14:46 – Balancing Flexibility and Accountability17:04 – Warning Signs of a Disengaged Team19:25 – Where to Start with Hybrid Structure21:25 – Where to Learn More
Action Items
Watch the full webinar replay on HRDQ-U for more insights.
Reflect on your metrics: Are your team’s performance measures focused on activity or actual outcomes? Adjust where needed.
Start leading with intention: Before every team interaction, ask yourself, “What’s the purpose of this?”
Audit your 1:1s: Make sure you're not just checking boxes – create space for employee voices and feedback.
Evaluate your hybrid setup: Do your office spaces and tech tools actually support collaboration and focus?
Stay connected: Visit kevineikenberry.com and connect with Wayne on LinkedIn to learn more about leading hybrid teams.
🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research-based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
 

Leadership development is a $370 billion global industry – but how much of that investment is actually paying off? In this episode of the HRDQ-U In Review podcast, host Sarah sits down with Dr. Jack Phillips, founder of the ROI Institute, to discuss how organizations can demonstrate the true value of their leadership development programs. Jack reveals the need to go beyond anecdotal feedback and measure real-world impact.
Jack shares why fear often keeps organizations from evaluating their programs and explains how shifting the mindset – starting with business needs and involving leaders in setting measurable objectives – can drive better outcomes. He breaks down his approach to connecting training efforts to ROI, discusses common evaluation mistakes, and offers tips for collecting credible, executive-ready data.
Whether you're a leadership development professional, an HR leader, or a business executive, this episode offers straightforward, actionable insights to help you design programs that truly move the needle and demonstrate the value of leadership development programs.
What You’ll Learn:
How to connect leadership development to business needs
Ways to overcome the fear of measuring ROI
The value of leadership development at levels 3 and 4 evaluation: application and impact
How to present data that resonates with executives
Tips for starting small and building momentum
Chapters & Time Stamps
00:00 – Introduction
01:08 – Jack’s Background
03:17 – Why Organizations Avoid Measuring Leadership ROI
04:47 – Executive Buy-in and Key Takeaways
06:06 – Connecting Development to Business Needs
07:03 – Letting Leaders Choose Impact Measures
09:15 – Sharing Results with Credibility
10:44 – How Long It Takes to See ROI
12:25 – Going Beyond Learning: Level 3 & 4
13:46 – Where to Learn More
Action Items
Watch the full webinar replay on HRDQ-U for more insights
Learn more at roiinstitute.net or contact Jack directly at jack@roiinstitute.net
🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes leadership expert Ryan Gottfredson to talk about his recent webinar, Break Through Barriers with a Vertical Development Coaching Exercise. Ryan shares insights from his research in organizational behavior and his mission to help leaders grow from the inside out, focusing on mindset, emotional intelligence, and the being side of leadership.
Ryan explains the difference between horizontal development (skills, knowledge) and vertical development (how we make meaning), and why 95% of leadership programs focus on the wrong one. He walks through a powerful coaching exercise that helps leaders uncover hidden fears and self-protective mindsets that block growth—like fear of failure, control issues, or people-pleasing tendencies. Through real-world stories and examples, Ryan illustrates how vertical development can be a transformational process that helps leaders lead with more authenticity, presence, and impact.
Whether you're an executive, team leader, or coach, this episode offers a deeper understanding of what it means to evolve as a leader. Listeners will walk away with tools and insights to reframe limiting beliefs and become more grounded, empowered versions of themselves.
Special Offer
Want to help your people get unstuck—or unlock their full potential?
Whether you're looking to move struggling employees forward or help good leaders become truly great, the key is vertical development—upgrading their internal operating system. We specialize in helping individuals and teams elevate how they think, relate, and lead.
 
As a special offer for HRDQ-U participants, you’ll receive 50% off a workshop or coaching package designed to catalyze transformational growth. Just mention you attended the HRDQ-U session when you reach out!
 
Calendly link: https://calendly.com/ryangottfredson/workwithryan
 
Chapters
[00:00] Introduction – Meet Ryan Gottfredson and the HRDQ-U Podcast[00:39] Ryan’s Background in Organizational Behavior and Leadership Research[02:22] What Is Vertical Development and Why It Matters[04:16] The Coaching Exercise – Uncovering Mental Blocks[07:11] Fixed vs. Growth Mindsets in Leadership[09:33] Why Mindsets Are the Body’s Internal Operating System[11:18] Personal Examples of Fear-Based Behaviors[14:42] Executive Story: Letting Go of a Prevention Mindset[17:11] Why Leaders Resist Deeper Development[21:00] Resources to Explore Vertical Development[22:15] Where to Learn More – RyanGoffredson.com
Action Items
✅ Take Ryan’s free mindset assessment at RyanGoffredson.com✅ Try the coaching exercise from the webinar to identify limiting beliefs✅ Read Immunity to Change by Robert Kegan and Lisa Lahey✅ Reflect on your own internal operating system—what’s holding you back?✅ Watch the full webinar replay on HRDQ-U for more insights
🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
 

In this episode of the HRDQ-U In Review podcast, host Sarah welcomes leadership expert Bill Treasurer to talk about his recent webinar, Becoming a Better Leader: How to Identify and Close Your Gaps. Bill shares insights from over 30 years in leadership development and the inspiration behind his Leadership Benchmarking Continuum – a practical tool designed to help leaders uncover and prioritize their leadership gaps. This framework provides valuable ways to improve leadership through focused self-awareness.
Bill explains why many leaders struggle with self-awareness, how hubris or overwhelm can hold people back, and why feedback and reflection are critical for growth. He also walks us through ways to improve leadership without losing confidence and offers daily practices to help new leaders stay centered and intentional when addressing their leadership gaps.
Packed with real-world experience, this episode offers honest, actionable advice to help leaders take ownership of their growth and build stronger, more self-aware teams. Listeners will walk away with clear ways to improve leadership and build stronger, more self-aware teams.
Chapters[00:00] Introduction – Meet Bill Treasurer and the HRDQ-U Podcast[01:09] Bill’s Background in Leadership Development[02:42] The Inspiration Behind the Leadership Gaps Webinar[04:02] Why Leaders Struggle to Address Their Gaps[05:34] Tools to Identify Blind Spots and Focus Areas[06:33] Why Self-Awareness Is the Most Dangerous Leadership Gap[09:50] Balancing Development Without Losing Confidence[11:50] The Power of Feedback and Creating a High-Feedback Culture[13:56] Foundational Habits for Early Leadership Journeys[15:49] Key Takeaway: Own Your Leadership Development[17:03] Connect with Bill – Resources and Contact Info
Action Items✅ Download the free Leadership Benchmarking Continuum tool from the webinar replay✅ Try Bill’s daily practice: 5-10 minutes of quiet reflection each morning✅ Visit giantleapconsulting.com to learn more and subscribe to Bill’s newsletter✅ Watch the full webinar replay on HRDQ-U for more insights
🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
 

Have you ever found yourself reacting to a situation and wondering, Why did I respond that way? Chances are a subconscious thinking pattern was at play.
In this episode of HRDQ-U In Review, leadership expert Marsha King joins us to explore the concept of pattern thinking—the mental models that shape how we interpret the world, make decisions, and lead others. Drawing from her HRDQ-U webinar, Marsha dives into how these patterns form, why they’re so persistent, and what you can do to change them.
You’ll learn how past experiences (even those from childhood) influence your behavior today—and how greater self-awareness can lead to stronger relationships, better leadership, and more intentional choices. Whether you’re a coach, a leader, or simply someone looking to grow, this episode will help you uncover the why behind your choices and start shifting unhelpful patterns.
“Behavior can change. You’re not stuck. Understanding your patterns gives you the power to choose something different.” – Marsha King
Listen and learn:
✅ What thinking patterns are and how they develop✅ Signs you're stuck in a non-serving mindset✅ How early experiences shape your assumptions and decisions✅ Steps to identify and shift your own patterns✅ Why leaders must create safe environments for feedback✅ The difference between fixed personality and changeable behavior
Resources
🎓 Marsha King’s Leadership Coaching Certification Program – University at Buffalo🎥 Watch the webinar: Pattern Thinking – Discover the Why Behind Your Choices
🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review!
Episode Sponsors:
University at Buffalo, School of Management, Center for Leadership and Organizational Effectiveness (CLOE): The University at Buffalo School of Management’s Center for Leadership and Organizational Effectiveness (CLOE) strives to create more effective leaders and organizations by advancing research, education, and outreach in leadership and organizational development. Programs offered by CLOE include a Leadership Coaching Certification Program, an Accelerated Leadership Program, and customized programs.
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.

In this HRDQ podcast episode, Sarah sits down with Chris Wong, a therapist and organizational consultant, to unpack his webinar From Idea to Buy-in: Mastering Executive Persuasion. Chris reveals how to navigate dysfunctional organizations and master the art of persuading executives.
You’ll learn the WHAC method (What is it, How does it work, Are you sure it works, Can we do it) to craft persuasive pitches, plus strategies to win over data-driven execs with strong metrics and pilot programs. Chris also shares practical storytelling tips to make your message resonate—even if storytelling isn’t your strong suit.
Wrap up with actionable steps to secure real buy-in—and don’t miss a special discount on Chris’s course for mastering difficult conversations.
Chapters:
Intro & Background (00:00:01)Chris shares his journey and work with dysfunctional organizations.
WHAC Method & Persuasion Principles (00:02:12)A deep dive into structuring persuasive presentations that stick.
Data-Driven Presentations (00:04:28)How to use metrics and research to build compelling executive cases.
Storytelling & Engagement (00:11:25)Tactics for crafting stories that connect and persuade.
Ensuring Real Buy-in (00:09:29)How to tell if you’ve got true executive buy-in—and what to do next.
Action Items:
Use the WHAC method to organize your next pitch.
Build a library of stories (from experience, books, or history) to bring your presentations to life.
Back your proposals with internal data + external research.
Pilot your ideas to prove value early.
Confirm real buy-in by setting clear next steps.
Enroll in Chris Wong’s Mastering Difficult Conversations course—save 10% with code HRDQU at leadershippotential.teachable.com.
Level up your skills long-term with an HRDQ membership—exclusive webinars, tools, and discounts await Learn more here.
 
Quick Tip: Leadership Potential + HRDQ
Want to sharpen your communication skills? Leadership Potential partners with small and mid-sized HR/business leaders for coaching, training, and consulting. Grab 10% off their Mastering Difficult Conversations course with code HRDQU at leadershippotential.teachable.com.
For full access to webinars, tools, and training, become an HRDQ member and power up your professional growth. Join here.
🎧 Enjoyed this episode? Follow us on your favorite podcast app and leave a 5-star review to help others discover HRDQ-U In Review!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community. 
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
 

🎙️ In this episode of the HRDQ-U In-Review Podcast, host Sarah welcomes leadership expert and musician Dr. Michael Brenner to explore the CHORDS Model™, a bold new roadmap for emerging leaders. Inspired by his background in music, Dr. Brenner introduces a fresh perspective on leadership development, showing how concepts like harmony and rhythm apply to team dynamics and organizational success.
Chapters:[00:00] Introduction – Welcome to the HRDQ-U In-Review Podcast[00:47] Meet Dr. Michael Brenner – Musical roots, leadership expertise, and the birth of      CHORDS[01:25] What Is the CHORDS Model™? – Breaking down the six notes: Communication, Harmony, Ownership, Respect, Direction, and Support[03:32] Context in Communication – How clarity and tone shift with the environment[05:00] Leadership in the Age of AI – Adapting human-centered leadership for a tech-driven world[07:14] Practical Applications for Leaders – Spotting a “team out of tune” and realigning effectively[09:20] Key Takeaways from the Webinar – Audience reactions and lessons learned
Action Items:✅ Watch the full webinar replay – Strike the Right CHORD: A Bold Roadmap for Emerging Leaders✅ Explore the CHORDS Model™ to enhance your leadership practice✅ Start small – Implement just one “note” this week in your leadership style✅ Share this episode with an emerging leader in your network
📨 Want to connect with Dr. Michael Brenner? Visit https://rightchordleadership.com/
💬 Questions or feedback? Email us at support@hrdq.com
If you enjoyed this episode, follow us on your favorite podcast platform and leave a five-star review to help more leaders discover HRDQ-U In Review. 🎧
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!

In this episode of the HRDQU In-Review Podcast, host Sarah welcomes speaker and trainer Patti Massullo to discuss the Interpersonal Influence Inventory, a powerful assessment tool available at HRDQ. Patti shares insights on how understanding your influence style can enhance communication, resolve workplace conflict, and build stronger relationships.
Chapters:
[00:00] Introduction – Welcome to the HRDQU In-Review Podcast[00:54] Meet Patti Massullo – Background and expertise in communication and leadership training[01:21] What Is the Interpersonal Influence Inventory? – Overview of this assessment tool and its benefits[02:46] How Influence Styles Impact Workplace Communication – The four influence styles explained[06:11] Using This Tool for Leadership Development – Practical applications in workplace training[07:38] Real-World Applications & Takeaways – How individuals can apply the assessment results[09:07] Final Thoughts & Free Assessment Test Drive – How to access the tool and learn more
Action Items:
✅ Take a free test drive of the Interpersonal Influence Inventory – Contact us at support@hrdq.com✅ Watch the full webinar replay to dive deeper into influence styles – https://hrdqu.com/product-demo/boost-your-influence-with-the-interpersonal-influence-inventory/✅ Implement key takeaways by practicing active listening and assertive communication✅ Share this episode with your team to enhance workplace communication
Don’t forget to subscribe and leave a five-star review if you enjoyed this episode. Happy listening! 🎧
Are you enjoying the HRDQ-U In Review Podcast? We invite you to follow us, share with a colleague, and consider leaving a 5-star rating to support our podcast!
Episode Sponsors:
HRDQ-U: Unlock your potential with HRDQ-U memberships! Gain exclusive access to top-tier training resources, webinars, and tools that elevate your team's performance. Use code HRDQUSAVE10 at checkout for 10% off your first year of your annual membership. Visit hrdqu.com to learn more and join the HRDQU community.
HRDQ: Providers of research based, soft skills, training resources since 1977. Assessments, online learning, experiential hands-on games, customizable course content. Over 200 resources to improve performance, increase job satisfaction, and cultivate essential skills in your organization. Use code HRDQUPOD10 for 10% off your purchase today at hrdqstore.com.
Leadership Potential: Leadership Potential collaborates with small to mid-sized HR and business leaders, providing tailored coaching, training, and consultation services to elevate their strategic approach. Explore their "Mastering Difficult Conversations: Developing Confident Communication Skills for Challenging Situations" course and save 10% with code HRDQU at leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to. Seize this opportunity to refine your skills, transcend obstacles, and propel your career to new heights.
Torrance Learning: Torrance Learning is a full stack learning services firm supporting workplace learning from strategy to custom design and development all the way through custom software, XAPI deployment and learning analytics. They do things differently. They thrive on adapting to changing needs throughout a project as a way to harness innovation and curiosity for the learner’s benefit. Receive 10% off the xAPI Hands-On Learning & Application – HOLA! Workshop at torrancelearning.com. Mention code HOLA-HRDQ-10 at registration. Learn more here.
Ryan Gottfredson: Ignite your leadership journey with Ryan Gottfredson’s Vertical Development Coaching Program tailored for discerning executives. Strive for excellence by enhancing both your talent (DOING side) and character (BEING side). This program empowers you to ascend on your BEING side, fostering more impactful leadership. Immerse yourself in the realms of vertical development and mindsets, unlocking profound self-awareness and refining self-leadership skills. Elevate your ability to nurture and guide your organization and its people. Ready to lead at a higher echelon? Contact Ryan at ryan@ryangottfredson.com now and seize a $500 discount on this transformative coaching experience!
Carlos Capizo: Unlock your organization's true potential with Carlos Carpizo's extraordinary workshops! Whether you're an HR professional striving to develop future-ready workforces through AI or a GenZer seeking an immersive and challenging learning experience, we have the perfect workshop for you. Visit the workshop website now to reserve your spot and elevate your organization to new heights. It's time to future-proof your workforce and unlock your true potential. Click here to learn more!

In this episode, host Sarah sits down with Lenn Millbower to explore the power of learnertainment and Disney-inspired training techniques. With 25 years at Walt Disney World and a background in entertainment, Lenn shares how engaging the limbic system can make training more memorable and effective.
From sound oversight to creating harmonious learning environments, Lenn reveals practical tips trainers can use—no comedy skills required! Discover how props, music, and sensory details can transform training without overshadowing learning objectives.
📌 Key Takeaways:✔️ Why entertainment enhances memory retention✔️ Disney’s secrets to immersive learning environments✔️ Simple ways to keep learners engaged
Chapters
00:00:01 – Introduction and BackgroundSarah introduced the HRDQU In-Review Podcast and welcomed Lenn Millbower to discuss Showbiz Basics and Disney-inspired training techniques. Lenn shared his journey from childhood entertainer to Disney trainer.
00:02:45 – The Connection Between Entertainment and LearningLenn explained how his experience as a band performer influenced his training approach, highlighting how he learned to manipulate crowd energy through music selection.
00:04:12 – Common Training Mistakes and SolutionsLenn addressed the issue of "icebreaker phobia" and explained how activities should flow naturally within training sessions instead of feeling forced.
00:05:44 – The Power of LearnertainmentLenn discussed the importance of the limbic system in learning and shared how even firefighters engaged positively with creative activities when presented correctly.
00:13:00 – Disney-Inspired Training TechniquesLenn detailed Disney’s approach to creating harmonious environments and how these principles can be applied to training spaces, from sensory elements to room setup.
00:17:59 – Practical Implementation TipsLenn shared practical strategies to make training more engaging, including how to use props effectively and balance entertainment with learning objectives.
Tune in for practical leadership insights and strategies to stay flexible and effective in today’s evolving workplace!
Resources & Links:Watch the webinar: Show Biz Basics: Learnertainment Infused, Disney-Inspired Techniques for Engaging Trainees
More from Lenn: Bundle Discounts on Lenn’s Most Popular Books and Resources
 
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